Magius Casino, operated by Altacore N.V. (registration number 151002) under Anjouan Gaming Authority licence AGA/2024/0451, is committed to protecting the privacy and personal data of all our players. This Privacy Policy explains how we collect, process, store and safeguard your information when you use our website at magiuscasino.me.uk and our associated services.
We process personal data in compliance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By registering an account or using our services, you acknowledge that you have read and understood this Privacy Policy. If you have any questions or wish to exercise your data rights, please contact us at [email protected].
What Personal Data We Collect
When you register an account at Magius Casino, we collect personal information including your full name, date of birth, residential address, email address, telephone number and preferred currency. This information is necessary to create and manage your account, verify your identity, comply with anti-money laundering regulations and provide you with our gaming services.
| Data Category | Examples | Purpose | Legal Basis |
|---|---|---|---|
| Personal Identity Data | Full name, date of birth, nationality, gender | Account creation, KYC verification, age verification | Contractual necessity, legal obligation |
| Financial Data | Payment card details, e-wallet IDs, bank statements, transaction history | Processing deposits/withdrawals, fraud prevention, AML compliance | Contractual necessity, legal obligation |
| Technical Data | IP address, browser type, device ID, operating system, screen resolution | Security, fraud detection, platform optimisation | Legitimate interest |
| Usage Data | Pages visited, session duration, clickstream, game history, wager records | Service improvement, responsible gambling monitoring, regulatory reporting | Legitimate interest, legal obligation |
| Verification Documents | Passport, driving licence, utility bills, bank statements | Identity verification, proof of address, source of funds | Legal obligation |
During your use of our platform, we automatically collect technical data including your IP address, browser type, device information, operating system, referring URLs, pages visited, session duration and clickstream data. We also collect transactional data relating to your deposits, withdrawals, wagers and game history. This data helps us improve our services, detect fraud and fulfil our regulatory obligations.
In certain circumstances, we may collect additional information such as copies of photographic identification (passport, driving licence), proof of address (utility bills, bank statements) and proof of payment method. This additional data is collected solely for identity verification and regulatory compliance purposes and is stored securely in accordance with this policy.
Cookies and Tracking Technologies
Magius Casino uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic and personalise content. Cookies are small text files placed on your device when you visit our website. They allow us to recognise your device on subsequent visits and remember your preferences, such as language settings and login details.
We use three main categories of cookies: essential cookies (required for the website to function properly and cannot be disabled), analytics cookies (which help us understand how visitors interact with our platform using anonymised data) and marketing cookies (which may be used to deliver relevant advertisements and track the effectiveness of our marketing campaigns).
You can manage your cookie preferences through your browser settings or via the cookie consent banner displayed when you first visit our website. Please note that disabling essential cookies may impair the functionality of our platform. For full details on the cookies we use, please refer to our dedicated Cookie Policy page.
Sharing Data with Third Parties
Magius Casino may share your personal data with trusted third parties in certain circumstances. These include payment processors and financial institutions (to facilitate deposits and withdrawals), identity verification providers (to conduct KYC and anti-money laundering checks), regulatory bodies and law enforcement agencies (where required by law) and our technology service providers (who help us maintain and improve our platform).
The following categories of third-party processors may receive your data under strict contractual and security obligations:- Payment Processors — Visa, Mastercard, Skrill, Neteller, MiFinity, cryptocurrency processors (for deposit/withdrawal facilitation)
- Identity Verification Providers — KYC/AML check services for age, identity and address verification
- Cloud Infrastructure Providers — Secure hosting and data storage services with EU/UK-adequate safeguards
- Analytics Providers — Anonymised website usage tracking for platform improvement
- Game Content Providers — 116+ game studios that deliver gaming content through our platform
- Regulatory Bodies — Anjouan Gaming Authority, law enforcement agencies (where legally required)
- Security Services — Anti-fraud, DDoS protection and threat monitoring providers
All third parties with whom we share personal data are contractually obligated to process your information securely and only for the purposes specified by us. We do not sell, rent or trade your personal data to any third parties for marketing purposes. Any data shared with service providers outside the United Kingdom is subject to appropriate safeguards, including Standard Contractual Clauses approved by the relevant authorities.
In the event of a merger, acquisition or restructuring of Altacore N.V., your personal data may be transferred to the successor entity. We will notify you of any such transfer and ensure that the receiving entity maintains at least the same level of data protection as described in this policy. You retain the right to object to such a transfer by contacting [email protected].
Your Data Protection Rights Under UK GDPR
Under the UK GDPR, you have several rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within 30 calendar days.
- Right of Access — Request a copy of all personal data we hold about you, including how it is processed and with whom it is shared
- Right to Rectification — Request correction of any inaccurate or incomplete personal data without undue delay
- Right to Erasure — Request deletion of your personal data where there is no compelling reason for continued processing (subject to legal retention requirements)
- Right to Data Portability — Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller
- Right to Restriction of Processing — Request that we limit how we use your data in certain circumstances, such as during a dispute about data accuracy
- Right to Object — Object to processing based on legitimate interests or for direct marketing purposes at any time
You also have the right to data portability (to receive your data in a structured, commonly used format), the right to object (to challenge processing based on legitimate interests or for direct marketing purposes) and the right not to be subject to automated decision-making, including profiling, where this produces legal or similarly significant effects.
To exercise any of these rights, please submit a written request to [email protected]. We will respond to your request within 30 calendar days. We may need to verify your identity before processing your request. There is no fee for exercising your data rights, although we reserve the right to charge a reasonable administrative fee for manifestly unfounded or excessive requests.
Data Retention and Security
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and regulatory requirements. Account data is retained for the duration of your active membership and for a minimum of 5 years following account closure, in compliance with anti-money laundering regulations and our licensing obligations.
Transactional data, including deposit and withdrawal records, is retained for a minimum of 7 years. Marketing consent records are retained for 3 years from the date of last interaction. If you exercise your right to erasure, we will delete your data to the extent permitted by law, though certain information may need to be retained to comply with regulatory obligations.
Magius Casino employs industry-standard security measures to protect your personal data, including 256-bit SSL/TLS encryption for all data in transit, encrypted storage for data at rest, regular security audits, access controls and staff training on data protection. Despite these measures, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Contact Us About Your Privacy
If you have any questions, concerns or complaints regarding this Privacy Policy or the way we handle your personal data, please contact us at [email protected]. Our data protection team will respond to your enquiry within 5 working days and will work to resolve any concerns you may have.
If you are not satisfied with our response to a privacy complaint, you have the right to lodge a complaint with the relevant supervisory authority. For players in the United Kingdom, this is the Information Commissioner's Office (ICO), which can be contacted through their website at ico.org.uk or by telephone.
We review and update this Privacy Policy periodically to reflect changes in our data processing practices, legal requirements or business operations. The date of the last update is displayed at the top of this page. We encourage you to review this policy regularly. Material changes will be communicated to registered players via email at the address associated with your account.
