At Magius Casino, we are firmly committed to promoting responsible gambling and ensuring that our platform remains a safe and enjoyable environment for all players. We believe that gambling should be a form of entertainment, never a source of financial hardship or emotional distress. Altacore N.V. (registration number 151002), operating under Anjouan Gaming Authority licence AGA/2024/0451, upholds the highest standards of player protection.
We provide a comprehensive suite of responsible gambling tools designed to help you maintain full control over your gaming activity. Whether you need to set deposit limits, take a cooling-off break or permanently exclude yourself from our platform, we are here to support you every step of the way. If you ever feel that gambling is becoming a problem, please do not hesitate to reach out to us at [email protected] or contact one of the independent support organisations listed on this page.
Self-Exclusion Options
Magius Casino offers a self-exclusion facility that allows you to voluntarily block access to your account for a defined period. You may choose to self-exclude for 6 months, 1 year, 2 years or permanently. During a self-exclusion period, you will be unable to log in, deposit funds or place any wagers. We will also cease all direct marketing communications to your registered email address.
| Self-Exclusion Period | Login Access | Deposits | Withdrawals | Marketing | Reversible |
|---|---|---|---|---|---|
| 24 Hours (Cooling-Off) | Blocked | Blocked | Permitted | Paused | No — must wait full period |
| 7 Days (Cooling-Off) | Blocked | Blocked | Permitted | Paused | No — must wait full period |
| 30 Days (Cooling-Off) | Blocked | Blocked | Permitted | Paused | No — must wait full period |
| 6 Months | Blocked | Blocked | By request only | Stopped | No — must wait full period |
| Permanent | Blocked | Blocked | By request only | Stopped permanently | No — irreversible |
To activate self-exclusion, navigate to the Responsible Gambling section within your account settings or contact our support team at [email protected]. Self-exclusion takes effect immediately upon confirmation. Please be aware that once a self-exclusion period has been set, it cannot be shortened or reversed until the chosen period has fully elapsed.
For players in the United Kingdom, we strongly recommend registering with GamStop (gamstop.co.uk), the national self-exclusion scheme. GamStop allows you to self-exclude from all licensed online gambling operators simultaneously, providing a comprehensive layer of protection. Registration with GamStop is free and confidential.
Deposit Limits and Financial Controls
We provide flexible deposit limit tools that allow you to set daily, weekly and monthly caps on the amount you can deposit into your Magius Casino account. These limits are denominated in GBP (£) and can be adjusted at any time through your account settings. Reductions to deposit limits take effect immediately, while increases are subject to a 24-hour cooling-off period to protect against impulsive decisions.
| Limit Type | Minimum | Default (No Limit Set) | Reduction Takes Effect | Increase Takes Effect |
|---|---|---|---|---|
| Daily Deposit Limit | £10 | No cap | Immediately | After 24-hour cooling-off |
| Weekly Deposit Limit | £50 | No cap | Immediately | After 24-hour cooling-off |
| Monthly Deposit Limit | £100 | No cap | Immediately | After 24-hour cooling-off |
| Session Time Limit | 15 minutes | No cap | Immediately | After 24-hour cooling-off |
| Loss Limit (Daily) | £10 | No cap | Immediately | After 24-hour cooling-off |
In addition to deposit limits, we encourage all players to set a personal gambling budget before each session and to never wager more than they can comfortably afford to lose. Gambling should always remain within your means. If you find yourself chasing losses or spending beyond your intended budget, this may be an early sign that you need to take a step back.
Our system will automatically prevent any deposit that exceeds your set limit. You will receive a notification informing you that the transaction has been declined. If you wish to review or modify your current limits, visit the Responsible Gambling section in your account or email [email protected] for assistance.
Session Time Limits and Reality Checks
Magius Casino offers session time limit tools that allow you to define how long you wish to play during each visit. Once your pre-set session duration has been reached, you will receive an on-screen notification alerting you that your time limit has been met. You may then choose to log out or continue playing, depending on your personal circumstances.
Our reality check feature provides periodic reminders during active gameplay. You can configure reality checks to appear at intervals of 15, 30, 60 or 120 minutes. Each reality check displays the duration of your current session and a summary of your net position, helping you make informed decisions about whether to continue playing.
We strongly recommend that all players utilise both session limits and reality checks. It is easy to lose track of time when enjoying our catalogue of over 11,600 games from 116+ providers. These tools are designed to ensure you remain fully aware of how long you have been playing and can take breaks at regular intervals.
Cooling-Off Periods and Account Restrictions
If you feel you need a short break from gambling but are not ready to commit to a full self-exclusion period, our cooling-off feature allows you to temporarily restrict access to your account for 24 hours, 48 hours, 7 days or 30 days. During a cooling-off period, you will be unable to deposit or play, but you may still access your account to withdraw any existing funds.
Cooling-off periods can be activated instantly through your account settings or by contacting our support team. Like self-exclusion, a cooling-off period cannot be shortened once activated. This safeguard ensures that the decision to take a break is respected and cannot be reversed during a moment of temptation.
We encourage players to use cooling-off periods proactively, not only when they feel gambling has become problematic. Taking regular breaks from gambling is a healthy practice that helps maintain perspective and ensures that gaming remains an enjoyable leisure activity rather than a compulsion.
Independent Support Organisations
If you or someone you know is experiencing difficulties with gambling, we strongly encourage you to reach out to one of the following independent support organisations. These services are free, confidential and staffed by trained professionals who understand the challenges associated with problem gambling.
- GamCare — gamcare.org.uk — Free national helpline (0808 8020 133), live chat, counselling and advice. Available 24 hours a day, 7 days a week.
- BeGambleAware — begambleaware.org — Comprehensive information, self-assessment tools, treatment directory and support for anyone affected by gambling harm.
- GamStop — gamstop.co.uk — UK national self-exclusion scheme. Register once to self-exclude from all licensed online gambling operators. Free and confidential.
- Gambling Therapy — gamblingtherapy.org — Multilingual online support including live chat, forums and a dedicated mobile app for discreet help.
BeGambleAware (begambleaware.org) provides comprehensive information, tools and support for anyone affected by gambling-related harm. Their website includes a treatment directory that can help you find local face-to-face support services. Gambling Therapy (gamblingtherapy.org) offers multilingual online support, including live chat, forums and a dedicated mobile app for those seeking help discreetly.
GamStop (gamstop.co.uk) is the UK's national self-exclusion scheme, allowing you to exclude yourself from all licensed online gambling sites in a single step. Registration is free and takes effect within 24 hours. We urge any player who feels they have lost control of their gambling to consider registering with GamStop as an immediate protective measure.
Protection of Minors and Underage Gambling Prevention
Magius Casino operates a strict no-tolerance policy towards underage gambling. You must be at least 18 years of age to register, deposit or play on our platform. We employ robust age verification procedures, including document checks, third-party verification services and ongoing monitoring, to prevent minors from accessing our services.
We strongly advise parents and guardians to install parental control software on any devices that minors may use. Tools such as Net Nanny, Qustodio and built-in operating system parental controls can help block access to gambling websites. Additionally, never leave your Magius Casino account logged in on shared or accessible devices.
If we discover or reasonably suspect that a minor has gained access to our platform, we will immediately freeze the account, void all transactions and return any deposited funds to the original payment method. Any such incidents will be reported to the relevant regulatory authorities. To report a concern, please contact us at [email protected].
